General Terms and Conditions

  1. Prior to the performance of services by Kahuna Body & Soul, each person must acknowledge that there are no health concerns preventing the provision of such services and that the services are intended solely for relaxation, wellness, and preventive health care
  2. Customers agree to disclose any illnesses, medical conditions, allergies, pressure-sensitive skin, or pregnancy prior to the treatment. In cases of unclear symptoms, customers should seek medical advice in advance.
  3. Appointments must be cancelled at least 24 hours in advance. Appointments cancelled within 24 hours of the start of the treatment will be subject to a 100% cancellation fee.
  4. When booking the "2 appointment/1 price offer", the booked follow-up appointment can be changed with 48 hours’ notice. However, it must be taken within three months of the first appointment.
  5. Kahuna Body & Soul agrees to store data resulting from the execution of the agreement only to the extent necessary and not to disclose it to third parties.
  6. For mobile massage, the customer is obligated to provide a suitable, quiet environment.
  7. For mobile massage, travel costs are listed separately or included in the price.
  8. To perform the mobile massage, Kahuna Body & Soul will travel with a portable massage table (unless client already has one), sheets, and massage oils. Any necessary towels and blankets must be provided by the customer.
  9. Kahuna Body & Soul reserves the right to refuse treatment to customers it deems problematic, without providing further personal justification.

As at: 15 June 2026

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